PRIVACY POLICY

Last Updated: July 2026

At Curstons Cleaning ("we", "our", or "us"), we are committed to protecting your privacy and handling your personal information responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data.

Who We Are

Curstons Cleaning provides professional exterior cleaning services throughout Scotland.

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Telephone: 07765 253205
Email: curstonscleaning@yahoo.com

What Information We Collect

When you contact us through our website, by phone or by email, we may collect:

Your name
Email address
Telephone number
Property address (where applicable)
Details about your enquiry or requested service

We may also collect anonymous technical information such as your IP address, browser type and website usage through cookies and analytics tools.

How We Use Your Information

We use your personal information to:

Respond to enquiries
Provide quotations
Arrange and carry out our services
Communicate with you regarding your booking
Improve our website and customer experience
Meet our legal and accounting obligations

We will only use your information where we have a lawful basis to do so.

Marketing

We will only send marketing communications if you have requested them or have given your consent. You can opt out of marketing communications at any time by contacting us.

Sharing Your Information

We do not sell or rent your personal information.

We may share your information with trusted third-party providers who help us operate our business, such as website hosting providers, email providers or accounting software, where necessary.

We may also disclose information if required by law.

How We Store Your Information

We take appropriate security measures to protect your personal information against unauthorised access, loss, misuse or disclosure.

We only keep your information for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal requirements.

Cookies

Our website may use cookies to improve your browsing experience and understand how visitors use our website.

Cookies may be used for:

Essential website functionality
Website performance and analytics
Improving user experience

You can disable cookies through your browser settings if you prefer.

Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and recommend reading their privacy policies.

Your Rights

Under UK GDPR you have the right to:

Request access to the personal information we hold about you.
Request correction of inaccurate information.
Request deletion of your personal information where appropriate.
Request restriction of processing.
Object to processing in certain circumstances.
Request transfer of your data where applicable.
Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the details above.

Complaints

If you believe we have not handled your personal information correctly, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO).

Website: https://ico.org.uk

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page, and the latest version will always apply.